Clarion Inn / Houston's
Brandon
Features: Bartenders • Licensed Facility • Security • Ticket printing
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
3 weeks ago
We were a large party that rented most of the poolside rooms. However, at booking the rooms adjoining were already booked (as singles). It seemed strange to us that those were rented out separately when other non-adjoining rooms were available.
The pool area is catered to children which is great for families. I do wish they would have turned the pool area lights off when they lock all the doors for night. They are bright and shine into the rooms.
Cleanliness was good.
The tv in my room specifically was flaky, sometimes working, sometimes not. Similarly the key cards often stopped working. My party had to get new cards nearly every day of our stay.
My group stayed for 3 nights and upon check-in we inquired as to the board/conference/hospitality room. We wanted a place to gather together for activities like board games. We were told that the only person able to open the room(s) was off for the weekend, but that we could send an email. We received no response for our entire stay, during which we inquired with 2 more front desk personnel. One person made it sound like she could get the room for us and told me she would "call right back" and never did.
Overall, the stay was fine, but the lack of professionalism from the staff was frustrating.
in the last week
Came in for a darts tournament. Staff were extremely rude in the morning at front desk.
The pool is absolutely disgusting. The water is super cloudy and the hot tub is cold and the water is brown. The fumes of chlorine are so strong one of our children became sick.
Will not be returning in the future
3 weeks ago
Overall, we were very pleased with our stay!
Before I begin- the hotel restaurant is BAD!
The pool hours are 9am until 10:30pm so if you are not ok with the noise- I suggest not getting a poolside room. NOTE: not all pool side rooms are adjoining (158, 160, and 162 are NOT adjoining)
We had poolside rooms so we did notice that some of the padio doors could use repair or replacement (poor sliding, rooms 164 and 158), but given the age of that part of the building, that is understandable and did not bother us a lot as we kept our door open most of the day so we could go in and out during the day.
The pool is not very deep (ranging from 0.85m to 1.20m if I remember correctly), plus the very shallow toddler pool and a hot tub.
The beds were very comfortable and the blankets and towels looked very clean and new- which contradicts some previous comments- meaning that they were likely updated since then.
The pool and hot tub area was clean at the start of each day, and pool security did a great job cleaning up chairs, towels, etc throughout the day. He did not interupt or get in the way, which was very appreciated and made for a relaxing stay.
The hotel room did not have a bathtub- shower only, with good water pressure. The lamps did not have USB ports like some hotels do.
4 weeks ago
Told us $140 over the phone, we agreed to that price so we gave our card details then the number jumped to $210 we were surprised and said that we would have to think about it because that was a large jump, later to find out the next day that our card was charged $210 even though we did not agree to that price and or agree to go through with the booking. We have also asked our friends and family and they have said that the hotel has done the exact same thing to them. We have since gotten our money back but will not be booking with this hotel in the future because of this experience.
a month ago
Overall not a bad place. I know the effort was certainly made to be clean. That being said the room has a balcony onto the pool which was insanely noisy. The balcony was shared which was weird as I was traveling solo.