The Marlborough Hotel
Winnipeg
Features: ATM • Air conditioned • Bartenders • Catering services • Internet access • Kitchen • Licensed Facility • Parking • Security • Stage • Ticket printing • Wheelchair accessible
331 Smith Street, Winnipeg
- Website
- Phone: 204-942-6411
- Toll Free: 1 800 677-7666
- sales@themarlborough.ca
800
Capacity
I'm sure it was elegant at one point in time, maybe a hundred years ago. Now it's decrepit and running down. I ended up there overnight when my travel plans got sidetracked. The walls are literally falling apart in places, the carpet is filthy, there's a stench in the air, and it's just all around disgusting. My room was so gross. My bed was not something I would ever sleep in again. The shower head sprayed water and the toilet didn't really flush well. The window had no screen on it and it looked out onto another building and was frankly kind of scary. The pool was not accessible and the hallway leading to the pool was showing signs of a flood at one point. The air conditioner in my room did not work, it just kind of pushed air around. I would not recommend this for somebody who has reservations about staying in gross settings or really anyone lol. I honestly felt unsafe there. Check out was noon but I was gone way earlier.
Well it definitely wasn't what we expected. The pictures online must be quite dated, because the rooms were nothing to write home about... rooms were kinda dingy & dark, sheets didn't have a full coat of hair, but there were definitely a few stray ones. Bathtub had a couple extra holes, but the water stayed in most of the time. Bed was actually quite comfy, considering. It felt very eerie in the hotel, almost like as if someone would sneak around a corner and try & mug you. But thankfully Someone else was watching over us🙏 the night previously to when we got there, a customer had his vehicle broken into, so that caused some concern, but the security guard was very understanding & kind and said that we could park our vehicle where he could watch it during his work shift, which very was much appreciated. The hotel staff were very accommodating and we had no issues with checking in/ checking out etc. Definitely not a family getaway hotel, but if you get your thrills by living on the edge, then this place would definitely rate right up there🤔
Definitely wouldn’t recommend staying here. There was brown stains on the mattress cover. Still a really long black hair in the shower bugs in the corners of the room in the cracks of the floor not to mention my friends AirPods were stolen out of the room because our door didn’t completely latch and the key card meant nothing to the door and to top it all off we had some drunk guy walk into our room while we were sleeping thinking it was his room. If I could give this hotel, zero stars I would.
Awful place to stay. Security was rude to my partner when he tried to go up to our room without me. No complimentary breakfast even though the site said it did. When asking the front desk they said they stopped doing it months before, so maybe they should take it off their site. Asked if the pool was open, was told it was out of service. Asked if their lounge was open, they said it was closed indefinitely. So basically everything they said they had was NOT available. The hotel smelled like old cigarette butts, stains on the carpets and walls. Ice machine was broken, 1 elevator was broken. Housekeeping came once, didn't leave any fresh towels just made 1 bed in a 2 bed room. Asked the front desk for fresh towels and was given 1 towel for my partner and I. No A/C, very hot in the room. When we looked out the window, our view was brick walls and old clothes and garbage outside. Honestly don't waste your money here, nothing good about this steaming dump hotel.
If I could give this hotel zero stars that is what’s I’d do. When we pulled up police were in the lobby. Apparently dealing with a situation which is a common occurrence. I thought perhaps we had the address wrong because this place looked more like a halfway house then a hotel. This is not the place I get out of my car. This is where I roll up my windows and lock the doors. We checked in and couldn’t get our room doors open. We had to go back to the front desk and they sent security up to open the doors which are apparently tricky. The hotel is dingy, stale and was nothing like what is advertised. We left immediately and are being denied a refund. A $200 damage deposit was placed on my cc. I had it retuned before we left 8 minutes later. The hotel then charged me the $200 again the next day without my consent or knowledge. We didn’t even enter our room. This hotel is unsafe and not clean. The staff are rude and not helpful. There is no parking. The entire experience was scary especially for 2 females travelling alone. Do not stay here.
Our capacity in the 8th floor Skyview Ballroom is 800 for a seated meal, 1100 for the full 8th floor for larger social occasions. We also have the Eton hall Social room which holds 400 people.